From the Chief Executive Officer of Open-Xchange Inc.

Rafael Laguna

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Top Stories by Rafael Laguna

To meet the "who is who" of our Service Provider and Channel Partners you had to be at the Rhein-Energie football stadium in Cologne on Oct. 8, 2009. The day before 30 had registered for our technical workshop, 55 showed up so we split it into two. At the summit we and our 9 summit partners where very happy with the attendence, in total we had 120 people from all over the world. The venue was exciting, a whole stadium just for us (and yes, in a couple of years we intend to fill it up ;-). What was really unique was that we had a good mix of Service Providers and Channel Partners. The guiding theme was how mixing the SaaS delivery model and the On-Premise model are a great opportunity for all, and only a threat if you miss the boat. The other theme was how Social Media now influence our business life and what we do at Open-Xchange to make using these an easy feat fo... (more)

SaaS - The Right Business Model for Open Source?

“You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.” - R. Buckminster Fuller What does Software as a Service (SaaS) have to do with open source? Not much, you might think. SaaS, as you probably know, is a delivery- and business-model for software that has been proving quite disruptive to the traditional software business - just as the Open Source model has been. The two combined may turn out to be even more so. Internet Companies, Hosters, Telcos, Carriers, Service Data Centers and ... (more)

What Yahoo Exiting Hosting and SMB / SaaS Means to Hosters

Yahoo is unloading Zimbra and with it the whole SMB hosting business. While the Zimbra part is interesting to us here at Open-Xchange, as it also shows some technology related weaknesses, the bigger picture may be even more interesting - especially to Service Providers. Tier1's Phil Shih get's it right (as usual): "...Yahoo is also set to unload Zimbra, which Yahoo has had little success leveraging across its small business customer base, although it continues to grow. T1R does not agree that Zimbra had (or has) no hope within Yahoo because it is a solely enterprise-focused prod... (more)

Outages Demonstrate Cloud Is More than Tech

Watching the cloud late last month was like watching a slow-motion train wreck; even as it was happening and things got progressively worse, you still couldn't look away. When Amazon's Web Service tanked on April 21, it was as if a bomb went off on the Internet. Suddenly, sites that depended on the uptime of AWS for their very business lives found themselves off the grid and in the dark, sometimes without an effective disaster recovery plan in place. Hundreds of sites were adversely affected by the outage that lasted into the weekend - and not small-time sites, either. Twitter, H... (more)

Building a New Communications Highway...

If the Internet did one thing, it dramatically accelerated the flow of information. This, in turn, has led to additional pressures on today's white-collar workers - the so-called knowledge workers. A reply to a written letter may well take a week - more than adequate in the not-too-distant past. Today, not replying to an e-mail within a day is close to an offense - and watching the "Crackberry Heads" and Instant Messengers - "expected" response time is coming down to minutes and even seconds. One thing that made this possible was the availability of open source operating systems... (more)